Shipping policy
• Orders are processed ASAP - Typically within 1-5 business days. We guarantee orders to be processed within 5th business days
• Orders placed on weekends/holidays will be processed the next business day
• An order confirmation will be sent via email/text once your order has been processed and is out for delivery. (See Tracking Info below)
• TIP: If you have not received an email/text - check your spam folder as well as verify your email & cell are correct on your profile
TRACKING INFO
• A tracking number will be issued via email/text upon fulfillment of your order, meaning that USPS is in possession of your package
• Once your order has left our facility, we are not responsible for any misplaced, lost, or stolen packages.
• The customer is responsible for all costs related to incorrectly addressed orders (meaning if a package is returned to us due to an incorrect address or multiple delivery attempts)
• If your package states Delivered but you don't have it - Please call the carrier USPS (Speak to a live representative & open a case) They will open an investigation to locate your package & contact us if further information is needed.
• Please note that some orders may be shipped in multiple boxes